Effective date: 4 October 2026
FactIQ ("we", "our", "the app") is an educational short-video app. This policy explains what information we collect, why, and how it's handled. FactIQ is intended for users aged 13 and older.
| Data | Why we collect it |
|---|---|
| Email address | Account creation and sign-in, sent as a one-time verification code (OTP) |
| Name & username | Displayed on your profile and uploaded content |
| Profile photo | Displayed on your profile and reels so other users can recognize you |
| Videos you upload | To publish your content in the app's feed; automatically screened for educational relevance before publishing |
| Phone number (optional) | Only if you add one in your account settings; used for your account and never shown to other users |
| Comments, replies and @mentions | Displayed publicly under the reel you commented on. People you @mention are notified (unless they turned mentions off) |
| Likes, comment likes, shares and follows | To show like, comment and share counts, who liked a reel, and your followers / following lists. Follows and likes are visible to other users |
| Last active time | Only if you turn on "Show active status": people you follow each other with can see when you were last active. Off by default |
| Privacy and notification settings | Who can comment on your reels, whether you can be mentioned, which notifications you receive |
| Device identifier (created by the app) | A random ID created by FactIQ on your phone (not your phone's hardware ID), used to alert you when your account signs in on a new phone and to prevent duplicate counting of shares and ad views |
| Push notification token | Lets us send notifications to your phone (new followers, replies, mentions, sign-in alerts). Removed when you log out or delete your account |
| Reports and feedback you send | Reports of reels, comments or accounts, and messages sent through "Report a problem", reviewed by our team to keep FactIQ safe |
| Subscription status | To determine whether your account has an active ad-free Premium subscription |
| Advertising identifiers | Used by Google AdMob to serve and measure ads (not used if you have Premium) |
| Crash logs & diagnostics | Automatically reported when the app encounters an error, to help us find and fix bugs |
We do not collect or store payment card numbers, UPI IDs, or bank details. Premium subscription payments are processed entirely by Google Play Billing; advertiser payments are processed by Razorpay. We never see or store your payment credentials.
| Service | Purpose |
|---|---|
| Google Play Billing / RevenueCat | Processing Premium subscription payments |
| Razorpay | Processing advertiser ad-campaign payments |
| Google AdMob | Serving in-app advertising |
| Google Gemini API | Automated screening of uploaded videos for educational content |
| Cloudflare R2 | Storing uploaded video files |
| Neon (Postgres) | Storing account, video, comment, like and follow data |
| Firebase Cloud Messaging (Google) | Delivering push notifications to your phone |
| Email delivery provider | Sending one-time verification codes to your email address |
| Render | Hosting the FactIQ server |
We do not sell your personal information to third parties.
FactIQ requires users to confirm they are 13 years of age or older at sign-up. We do not knowingly collect information from children under 13. If we become aware that a user under 13 has created an account, we will take steps to delete that account and associated data.
Every uploaded video is screened for educational relevance before it is published, and comments containing abusive words are refused. You can report any reel, comment or account from inside the app, block or mute accounts, and choose who can comment on your reels. Our team reviews reports and removes content or accounts that break our rules. FactIQ has zero tolerance for child sexual abuse and exploitation: such content is removed, the account is deleted, and it is reported to the relevant authorities. To report a child-safety concern, contact us at the address below.
We keep your account information and content for as long as your account is active. You can delete your account at any time in the app (Settings → Delete account) or on our account-deletion page (/delete-account). Deleting your account permanently removes your profile, uploaded videos, comments and replies, likes, follows, notifications, push tokens and reports you made about others.
OTP codes are hashed before storage and never transmitted back to the app. Payment processing is handled entirely by Google Play Billing and Razorpay — we never receive or store your card, UPI, or bank details.
We may update this policy from time to time. Material changes will be reflected by updating the effective date above.